Oli Grimsey-Jones
Head of Design · Product, systems and AI-enabled design

I design products people understand, and the systems that let whole teams build them well.

Most recently Head of Design at Fospha, where I moved the product onto a design system, then gave the rest of the company a Claude design system to make their own on-brand work.

FosphaDomestic & GeneralThrift+Barnardo'sHome Office
Featured case studyFospha · Head of Design
Fospha's home dashboard on Polaris, with filters, metric cards and targets

Selected work

10 projects
Domestic & General
Domestic & General
3m+ cross-sell impressions on the My Account dashboard, year to dateRead →
Domestic & General project cover

Domestic & General

Lead Product Designer on My Account. Research-led redesigns of the dashboard, account creation and quote journeys, plus accessible, fluid foundations, helping drive around 29k extra plan sales.

Thrift+
Thrift+
2×+ website conversion rateRead →
Thrift+ project cover

Thrift+

Design lead on a full redesign of the buyer and seller experience at a key point of growth.

Barnardo's
Barnardo's
+8% online donationsRead →
Barnardo's project cover

Barnardo's

Design lead within the digital transformation programme. Redesigned site, donations up 8%, and a shared design system.

Home Office · GOV.UK
Home Office · GOV.UK
AA WCAG accessibility target for the serviceRead →
Home Office · GOV.UK project cover

Home Office · GOV.UK

Research sessions and rapid prototyping to make a rushed, policy-led service work for the people using it.

Pink Parcel
Pink Parcel
+16% customer subscriptionsRead →
Pink Parcel project cover

Pink Parcel

Design lead for the website and period-tracking app. Subscriptions up 16%, conversion up 6%.

betty
betty
+14% customers subscribing to bettyboxRead →
betty project cover

betty

Design lead for a teenage period education brand and subscription box.

Playpress
Playpress
4×+ website conversion rateRead →
Playpress project cover

Playpress

Design and build through my agency Kindly for a sustainable toy brand.

Fieldgoods
Fieldgoods
2 brands running the theme: Fieldgoods, then Lune + WildRead →
Fieldgoods project cover

Fieldgoods

Moved a sustainable frozen meal company from a clunky free theme to a bespoke, mobile-first Shopify theme that other brands then asked for.

Lune + Wild
Lune + Wild
2× conversion rateRead →
Lune + Wild project cover

Lune + Wild

A bespoke Shopify theme and meal-plan quiz for sustainable baby food. Conversion doubled.

Alexander Hudson Estates website

Alexander Hudson Estates

WordPress design and build for the north east's No. 1 estate agent.

alexanderhudson.co.uk ↗
About

Hi, I'm Oli.

I'm a Head of Design who makes complex products easy to understand. Most of my work sits where the data is dense and the stakes are real: marketing measurement, insurance, charity and government services.

I work best in product trios, close to engineering. I start with customers, prototype in the browser, and put design systems in place so teams can ship consistent work quickly. Lately that includes AI: grounding tools like Claude in a design system so the whole company can make good work, not just designers.

I've led design in-house, as a consultant, and through Kindly, the studio I co-founded.

Away from work I'm a dad and a husband. I run Tonbridge Pickleball Club, compete in national pickleball tournaments, and I'm a qualified tennis coach. I also mentor young people in my community through Barnardo's.

Kindly

I co-founded Kindly with Rich Hallows: a small design and development studio making fast, accessible websites that were good to look at and easy to use. See the Kindly site ↗

Get in touch

Always up for talking through a design problem over a good coffee.

Email